Dr. Claudio Felten - Osnabrück University - Controlling - Staff details
Dr. Claudio Felten is Principal of Poesis Consulting GmbH.
In the course of his many years of professional activity - including as Managing Director and Managing Partner of Muuuh! Consulting and as a project manager at Simon-Kucher & Partners - Dr. Felten specializes in strategic and international marketing strategies, in particular customer management, sales and pricing strategies and processes. As a management consultant and project manager, Mr. Felten carries out projects in Germany and abroad for companies in a wide range of sectors, including the automotive, construction and raw materials industries.
Dr. Claudio Felten
Mehrwerk GmbH
Am Lenkwerk 5
33609 Bielefeld
Tel.: +49 170 3736 888
maltalbers@uni-osnabrueck.de
Dr. Claudio Felten offers a master's seminar on "Strategic Management" at our chair. As part of the seminar, students will learn about strategic tools and concepts of strategic management and work on a case study on strategic management based on this.
| 05/93 to 05/2000 | Research assistant at the Institute for Social and Business Administration and Economics at the Rheinische Friedrich-Wilhelms-Universität Bonn, Business Administration Department III, Marketing, Director: Prof. Dr. H. Sabel. |
| Dissertation on "Adoption and Diffusion of Innovations - A Microeconomic Diffusion Model". | |
| 08/86 to 04/93 | Doctorate as Dr. rer. pol. (summa cum laude) Studied economics at the Rheinische Friedrich - Wilhelms-Universität Bonn. Degree: Diplom-Volkswirt (honors degree) |
| 2001 | Felten, C.: Adoption and Diffusion of Innovations - A Microeconomic Model, Wiesbaden, Gabler Verlag, 2001. |
| 2002 | Felten, C.: Prospect Theory and Marketing, ZfB, 72nd vol., EH1/02 - Marketing Management, 2002, p. 76ff. |
| 2003 | Felten, C.; Kolvenbach, C.; Krieg, St.: Evaluating Brand Value - A Conjoint Measurement Application for the Automotive Industry, in: Gustafsson, A.; Hermann, A.; Huber, F. (Eds.); Conjoint Measurement: Methods and Applications;3rd Ed., Springer; 2003; p. 518ff. |
| 2007 | Felten, C.: Optimales Kundenmanagement im 21. Jahrhundert, in: Call Center Forum Deutschland e.V. (Ed.), Call Center erfolgreich aufbauen, Fürth 2008. |
| 2008 | Call Center Trends, in: Customer Care Trendnewsletter, 2008. |
| 2009 | Modern sales management, in Sales Business 3/2009. |